The authors of this book are part of ICG Integrated Consulting Group, a European consultancy that originated in Austria. We are based in ten countries and look back on a rich forty-year history. Our team of over one hundred consultants shares a passion for effective, hands-on consulting that puts people first. To ensure sustainable change, we approach processes "inside and outside the skin," integrating both facts and emotions. This way, we strive to contribute to what we call "meaningful organizations" in which people can reach their full potential. Over the years, we have engaged in numerous change processes across various sectors--from international corporations to public organizations and family-owned businesses. Taking co-creating and working on an equal footing with our clients seriously, we faced many unique challenges. In this book, we capture our collective knowledge