The rise of Generation Y and Generation Z in the labour pool, increasing labour costs and flexibility, growing demands for speed and agility, and difficulties in getting the best out of employees are all challenges for modern managers. They must train staff quickly, increase their productivity and keep them happy, all while meeting their financial goals.

It can seem overwhelming.

Demystifying Performance Management provides anyone involved in managing employees with guidance, tools and strategies to improve current practices in their organization. Performance Management is a leadership rubric that goes beyond performance appraisal tools and processes by providing a holistic, year-round view of guidance and leadership that improves outcomes. This book leads you through:

Purpose of Performance Management

Employee in the Equation

Reviews that Foster Achievement

Format of Performance Expectations

Openness of the Appraisal System

Rigour of Measuring and Monitoring Performance

Management of Key Performance Indicators

Activities to Reward and Recognise Performance

Nuances of a High-Performance Culture

Convenience of the Performance Process

Environment Variables in the Performance Process

Equipped with these tools and the P.E.R.F.O.R.M.A.N.C.E. rubric, the modern manager will be prepared to build and lead exceptional teams.