Jonathan S. Gagliardi is Assistant Vice Chancellor of Academic Effectiveness and Innovation at the City University of New York. He is the coeditor (with Amelia Parnell and Julia Carpenter-Hubin) of The Analytics Revolution in Higher Education: Big Data, Organizational Learning, and Student Success. Jason E. Lane is Dean of the College of Education, Health, and Society at Miami University in Ohio, director of The Systems Center, and a senior fellow of the National Association of Systems. He is the coeditor (with D. Bruce Johnstone) of Higher Education Systems 3.0: Harnessing Systems, Delivering Performance and editor of Higher Education Reconsidered: Executing Change to Drive Collective Impact, both also published by SUNY Press.