This compact textbook provides an overview of how firms experience change and develops a critical lens of how change is managed at the organisational, individual and group levels.

The authors bring to the fore the human aspect of change management: how you can learn to enact change in an ethical and empathetic way, taking into account psychological and cross-cultural perspectives, as well as business imperatives.

Today's volatile and uncertain business environment means that change initiatives occur with greater frequency than ever before. A focus on employability skills permeates the text, to ensure that you are prepared to lead change in your professional life. Exercises at the end of each chapter prompt you to reflect on learning and how it could be effectively applied in an interview context, while a realistic fictional case study runs through the textbook, challenging you to guide the senior management team following an acquisition.

Change programmes can flourish with the right approach, or flounder amidst struggles over power, culture, office politics and interpersonal relationships: Organizational Change in Action is a practical, contemporary guide to effective change leadership.