Welcome to the Hotel Genovie, where perfection is the standard-and the past never seems to stay buried. Lawrence Erlik, the meticulous and anxious manager, prides himself on running a flawless establishment. But when a guest checks in with a tragic story and an unsettling plan, Lawrence's world spirals into chaos.

Roman Pavlovich Kosorukov claims his wife's ghost has haunted him for decades and confesses his intent to rid himself of her haunt once and for all. When Roman's plan unfolds, Lawrence finds himself entangled in a chilling mystery that goes far beyond a single death. As visions of Roman's wife, Sonya Ivanovna, torment him, the hotel's other guests bring their own secrets and tragedies into the fold.

From the ravings of a haunted old man to the chaining of his wife's ghost. From the stalking of the raven to death knocking at the door, Hotel Genovie becomes a crucible of grief, guilt, and madness. As Lawrence struggles to unravel the truth, he's forced to confront haunting memories of his own-ones that reveal he may not be the upstanding manager he prides himself in being.

As for you, our esteemed guest, it is the pleasure of the manager, and of all the staff here at the Genovie to welcome you to our beloved hotel. We do hope you accept the extension of the ownership's regards when we ask that you do your best to enjoy your stay.