Smith, Jeff: - Jeff Smith, PhD, is a cognitive psychologist, inventor, and speaker who believes that compassion, persistence, and experimentation are the keys to solving any problem. Through live workshops, on-demand learning, and coaching, Jeff has empowered well over ten thousand people to deepen their skills in leadership, people management, giving and receiving feedback, deep listening, and learning. Jeff, his partner, and their adorable dogs are grateful to live among the Appalachian Mountains in the eastern USA.