Six years out of high school and drifting through life with no direction, Bob Ciminelli faced the final straw: a pizza he delivered to a woman he knew from high school. Shocked, she took the pie from his hands. Is it really you, Bob? Deeply embarrassed, he drove back to the pizzeria and quit.

Bob knew he needed to make a change, but with his father deceased, he had no one to guide him. Then he caught a break. His good friend Mike Damian urged him to come to Los Angeles and help run a bar. Once there, Bob met several people in the airline industry, and in no time, he'd landed a job at American Airlines.

Starting as a baggage handler, Bob slowly worked his way up the food chain. Quiet and unassuming, his ability to get along with others and his skill in managing people propelled him to incredible heights. Eventually, Bob's quiet demeanor and refusal to micromanage employees sent him to Philadelphia, a place where careers go to die. The odds were definitely against him. Yet Bob refused to be beaten.

Come along for this magical conveyor belt ride and learn everything that goes on above and below the wing. And also read about Bob's hardworking family and their journey from tiny Italian villages to this land of opportunity. Yet The Quiet Leader does more. It details a new way of managing people-less noise and more action. This style may not work for everyone, but perhaps it should. It sure worked for Bob, though he'd be the last one to shout it from the mountaintop.

Enjoy The Quiet Leader, then pass it along to someone else. It might change their life.